Service Excellence: From Good to Great!
Learn to demonstrate service excellence consistently every day. One basic skill is presence - bringing your full attention to the customer with our words, body language and listening skills. Other fundamental skills involve greeting and welcoming customers, handing off customers to other service providers, and closing customer interactions.To register, click here
Date:
June 1, 2012
Time:
10:00 AM
–
4:00 PM
College:
Baruch College
Address:
55 Lexington Avenue
Manhattan
Building:
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Room:
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Phone:
646-312-5000
Website:
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Admission: